Warranty Policy
Thank you for choosing Cluci (Utkarsh Traders)! We stand behind the quality of our products and offer a comprehensive warranty to ensure your satisfaction.
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Warranty Coverage
Cluci (Utkarsh Traders) offers a 6-month warranty on all products purchased through our website. This warranty covers defects in materials and workmanship under normal use conditions.
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What’s Covered
- Manufacturing defects
- Issues related to material integrity and workmanship
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What’s Not Covered
- Damage caused by misuse, abuse, or neglect
- Wear and tear from regular use
- Damage resulting from accidents or unauthorized repairs
- Changes in appearance due to use, such as scratches or stains
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How to Claim a Warranty
To make a warranty claim, please follow these steps:
- Contact Us: Reach out to our customer service team at Utkarshjune2003@gmail.com or call 9211679017. Provide your order number and a detailed description of the issue.
- Submit Proof: Attach a photo of the defect and a copy of your purchase receipt to your email.
- Return the Product: If instructed, return the defective item to us. We will provide you with the necessary return shipping information.
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Processing Time
Once we receive your warranty claim and the returned product (if applicable), we will process it within 5-7 business days. You will be notified of the outcome and any further actions required.
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Resolution Options
Depending on the issue and availability, we may offer:
- A replacement of the defective item
- Repair of the defective item
- A refund for the purchase price
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Contact Information
For any questions or concerns regarding our warranty policy, please contact us:
- Email: Utkarshjune2003@gmail.com
- Phone: 9211679017
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Warranty Period
The warranty period starts from the date of purchase. Claims made after the 6-month period will not be covered under this warranty.
We appreciate your business and are committed to ensuring your satisfaction with our products. If you have any further questions, don’t hesitate to reach out!