Privacy Policy

Effective Date: 20/08/2024

Welcome to Cluci (Utkarsh Traders)’ Privacy Policy. At Cluci (Utkarsh Traders), we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This policy outlines how we collect, use, and protect your personal data when you visit our website and use our services.

  1. Information We Collect

    • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
    • Usage Data: We collect data about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and serve personalized content.

  2. How We Use Your Information

    • Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
    • Account Management: To manage your account, communicate with you regarding your orders, and provide updates about our products and services.
    • Improvement of Services: To analyze usage patterns, improve our website and services, and develop new features.
    • Marketing: To send you promotional emails, newsletters, and other marketing communications. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails.

  3. Sharing Your Information

    • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products (e.g., shipping carriers, payment processors). These providers are obligated to protect your information and use it only for the purposes for which it was shared.
    • Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights, property, or safety and that of our users or others.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in control.

  4. Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

  5. Your Rights and Choices

    • Access and Correction: You have the right to access and update your personal information. You can do so by logging into your account or contacting us directly.
    • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails. Note that you may still receive transactional or administrative communications related to your orders or account.
    • Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

  6. Third-Party Links

    Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  7. Children’s Privacy

    Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

  8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  9. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Cluci (Utkarsh Traders) with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.