Terms and Conditions

Effective Date: 20/08/2024

Welcome to Cluci (Utkarsh Traders)! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

  1. Acceptance of Terms
    By using the Cluci (Utkarsh Traders) website (the "Site") and services, you agree to comply with and be legally bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, please do not use our Site or services.

  2. Modifications to Terms
    Cluci (Utkarsh Traders) reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

  3. User Responsibilities

    • Eligibility: You must be at least 18 years old to use our Site and services. By using the Site, you confirm that you meet this age requirement.
    • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Notify us immediately if you suspect any unauthorized use of your account.

  4. Product Information and Availability

    • Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions or other content on the Site are completely accurate, current, or error-free.
    • Product Availability: All products are subject to availability. We reserve the right to limit quantities and to refuse or cancel any order at our discretion.

  5. Orders and Payment

    • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including after confirmation, for reasons such as payment issues or product availability.
    • Payment Methods: We accept payments via Razorpay, Credit Cards (Visa, MasterCard, American Express), and Debit Cards. You agree to provide accurate payment information and to pay all charges incurred by you or anyone using your account.

  6. Shipping and Delivery

    • Shipping: Shipping will be done within 5-7 business days. Delivery times are estimates and may vary based on your location and other factors.
    • Risk of Loss: Risk of loss or damage to products passes to you upon delivery.

  7. Returns and Exchanges

    • Policy: We offer exchanges within 7 days of delivery. Refunds are not available. For detailed instructions on how to request an exchange, please refer to our Returns and Exchanges Policy.

  8. Intellectual Property

    • Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Cluci (Utkarsh Traders) or its licensors and is protected by copyright, trademark, and other intellectual property laws.
    • Usage Restrictions: You may not use, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

  9. Limitation of Liability

    • Disclaimer: The Site and services are provided "as is" and "as available," without warranties of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted, secure, or error-free.
    • Liability Limitation: Cluci (Utkarsh Traders) will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or services.

  10. Indemnification
    You agree to indemnify, defend, and hold harmless Cluci (Utkarsh Traders), its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Site or violation of these Terms and Conditions.

  11. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

  12. Termination
    Cluci (Utkarsh Traders) reserves the right to terminate or suspend your access to the Site and services at its sole discretion, without notice, for reasons including but not limited to, violations of these Terms and Conditions.

  13. Contact Information
    For any questions or concerns regarding these Terms and Conditions, please contact us at:

  14. Miscellaneous

    • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
    • Entire Agreement: These Terms and Conditions constitute the entire agreement between you and Cluci (Utkarsh Traders) regarding your use of the Site and services, superseding any prior agreements.

Thank you for choosing Cluci (Utkarsh Traders). We value your business and look forward to providing you with excellent products and services.